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Member Notice – Office Reopening

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We are delighted to confirm that the newly refurbished public counter area will reopen on Monday 19th July 2021.

In preparation our counter service will be closing at 4.30pm on Friday 16th July anwill remain closed all day on Saturday 17th July.

Apologies for any inconvenience caused.

Our Temporary office for non cash services along with Phone & Online services will remain available to members during this time.

Counter Service Available

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As we continue with the office renovations a temporary counter service is now in place. Cash services with the exception of foreign exchange are now available at the counter.

Our counter service is limited so members may experience a small delay.

We appreciate your patience during this time.

Temporary Office

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We have opened a temporary office beside Gullanes Hotel.

All non cash services such as loan applications and draw downs will be provided to members from this location during the office renovations.

Phone and online services also remain available to members.

We’ve got exciting news

By Latest News

WE’VE GOT EXCITING NEWS

After months of planning we are delighted to announce that internal renovations to the Credit Union building will commence on Friday 25th June.

Once completed our new office will provide members with a modern, safe and welcoming space in which to carry out your business.

PLEASE NOTE

Our counter service will be closing at 2pm on Friday 25th and will reopen on Wednesday 30th June 9.30am. Phone & Online services will remain available to members during this time.

Apologies for any inconvenience caused.

Most respected provider of financial services

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Credit unions have been recognised as the most highly regarded financial services organisation in the Ireland RepTrak® 2021 study carried out by The Reputations Agency. Credit unions took second place in the overall study with an overall score of 84.9. Bord Bia took the top spot while An Post took third place in the overall study.

Credit Unions were placed first in Governance and in Citizenship – two important drivers of reputation. In the analysis of brand personality traits that most closely correlated with reputation, credit unions came first in Friendly and Genuine amongst the 100 organisations that were studied.

The Ireland RepTrak® 2021 study is based on a survey of over 6,500 members of the public which gathered data on the levels of trust, respect, admiration and esteem they have for organisations in Ireland.

Speaking about the achievement, ILCU President, Helene McManus said: “We are delighted to celebrate this good news and congratulate Irish credit unions for their consistently high performance in the RepTrak survey. It really is a fantastic achievement to consistently remain in the top two for the past three years. It has been an incredibly difficult year for all organisations and businesses. Credit unions all around the country have remained a cornerstone of their local communities and continue to go above and beyond for their members.”

Commenting on the significance of this year’s results, Niamh Boyle, Managing Director, The Reputations Agency said: “Pride in Irish indigenous organisations increased average Reputation Pulse score by close to four points, with a five-point increase in Innovation, but with increases in Citizenship, Governance and Workplace scores also driving this increase. For the first time in 12 years, the reputation of the 53 Irish indigenous organisations (average 71.6) overtook the 47 multinationals organisations (average 70.9) that were studied.”

Common Car Buying Myths Busted!

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Buying a car is a topic most people will give you great advice on – but it’s also a topic that can throw up a lot of myths. In 2020, car loan enquiries continued to be the most popular loan enquiry submitted to credit unions. With that in mind we decided to pair up with Bob Flavin, a motoring journalist with over ten years’ experience, to bust some of the most commonly believed myths around car buying as part of our 4WheelGuide series with the Journal and the Belfast Telegraph.

If you want to find out is the price at the dealership really final, if a PCP is the most flexible from of Car Finance or when you buy a car doesn’t really matter, watch the video below to see and hear what Bob has to say – you might be surprised!

E-AGM Notifications

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Help us Go Green

Every year, members are invited to our AGM. In accordance with legislation, we are required to write to every member to invite them to attend, which may lead to as many as 5 notices posted to any one household.

By signing up for electronic AGM notifications you can help us to save money and the environment. The cost of having these booklets printed and posted can cost thousands of euros. Also, it really hurts our environment. We are working hard to reduce the amount of waste we have in Ballinasloe Credit Union and to reduce our footprint.

We would encourage every member to sign up for electronic AGM notifications. These will be delivered straight to your email inbox, which you can easily access whenever you need to.

SIGN UP NOW

Face coverings now mandatory

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Banks, credit unions and post offices have been added to the list of workplaces where the wearing of face coverings is mandatory.

The Minister for Health has today changed the regulations governing the wearing of face coverings, adding post offices, credit unions and masks to the growing list of workplaces where the wearing of face coverings is compulsory.

The new regulations come into force with immediate effect.

The change was made after a campaign was launched by the Financial Services Union (FSU), representing staff in banks and credit unions, to have the regulations changed.

John O’Connell, General Secretary of the FSU, said the union’s members were very concerned that they were being treated differently to any other retail staff.

“Concerns increased when the new variant of Covid-19 was identified and the virus became more transmissible,” he said.

The new regulations come into force with immediate effect.

“This is a sensible move which can help alleviate some of anxieties expressed by staff. We would urge all customers to abide by the new regulations and help keep themselves and workers safe,” Mr O’Connell stated.

He said the rationale not to include these three financial institutions to the initial regulations seems to have been security-based.

But he said that given a lot of financial institutions now have vastly improved their security measures, FSU members are not as concerned about security.

Their concerns around masks were heightened once the new variants of the virus began to emerge.

Brian Hayes, the chief executive of BPFI said, the union and its member banks very much welcome the decision by Government to amend the regulation to make mask wearing mandatory in banks.

“The safety of customers and staff has been a top priority since March and today’s announcement is extremely helpful as we continue to provide essential services nationwide,” Mr Hayes said.

Meanwhile, Labour’s Finance spokesperson Ged Nash welcomed today’s decision to make the wearing of face coverings mandatory in financial institutions.

“Belatedly, common sense has prevailed and this will come as a relief for customer-facing staff, customers themselves and the Financial Services Union who have campaigned for this simple but important workplace health and safety measure to be introduced in law,” Mr Nash said.

Ballinasloe Credit Union (Our Lady of Lourdes) Limited
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