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Most respected provider of financial services

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Credit unions have been recognised as the most highly regarded financial services organisation in the Ireland RepTrak® 2021 study carried out by The Reputations Agency. Credit unions took second place in the overall study with an overall score of 84.9. Bord Bia took the top spot while An Post took third place in the overall study.

Credit Unions were placed first in Governance and in Citizenship – two important drivers of reputation. In the analysis of brand personality traits that most closely correlated with reputation, credit unions came first in Friendly and Genuine amongst the 100 organisations that were studied.

The Ireland RepTrak® 2021 study is based on a survey of over 6,500 members of the public which gathered data on the levels of trust, respect, admiration and esteem they have for organisations in Ireland.

Speaking about the achievement, ILCU President, Helene McManus said: “We are delighted to celebrate this good news and congratulate Irish credit unions for their consistently high performance in the RepTrak survey. It really is a fantastic achievement to consistently remain in the top two for the past three years. It has been an incredibly difficult year for all organisations and businesses. Credit unions all around the country have remained a cornerstone of their local communities and continue to go above and beyond for their members.”

Commenting on the significance of this year’s results, Niamh Boyle, Managing Director, The Reputations Agency said: “Pride in Irish indigenous organisations increased average Reputation Pulse score by close to four points, with a five-point increase in Innovation, but with increases in Citizenship, Governance and Workplace scores also driving this increase. For the first time in 12 years, the reputation of the 53 Irish indigenous organisations (average 71.6) overtook the 47 multinationals organisations (average 70.9) that were studied.”

Common Car Buying Myths Busted!

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Buying a car is a topic most people will give you great advice on – but it’s also a topic that can throw up a lot of myths. In 2020, car loan enquiries continued to be the most popular loan enquiry submitted to credit unions. With that in mind we decided to pair up with Bob Flavin, a motoring journalist with over ten years’ experience, to bust some of the most commonly believed myths around car buying as part of our 4WheelGuide series with the Journal and the Belfast Telegraph.

If you want to find out is the price at the dealership really final, if a PCP is the most flexible from of Car Finance or when you buy a car doesn’t really matter, watch the video below to see and hear what Bob has to say – you might be surprised!

E-AGM Notifications

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Help us Go Green

Every year, members are invited to our AGM. In accordance with legislation, we are required to write to every member to invite them to attend, which may lead to as many as 5 notices posted to any one household.

By signing up for electronic AGM notifications you can help us to save money and the environment. The cost of having these booklets printed and posted can cost thousands of euros. Also, it really hurts our environment. We are working hard to reduce the amount of waste we have in Ballinasloe Credit Union and to reduce our footprint.

We would encourage every member to sign up for electronic AGM notifications. These will be delivered straight to your email inbox, which you can easily access whenever you need to.

SIGN UP NOW

Face coverings now mandatory

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Banks, credit unions and post offices have been added to the list of workplaces where the wearing of face coverings is mandatory.

The Minister for Health has today changed the regulations governing the wearing of face coverings, adding post offices, credit unions and masks to the growing list of workplaces where the wearing of face coverings is compulsory.

The new regulations come into force with immediate effect.

The change was made after a campaign was launched by the Financial Services Union (FSU), representing staff in banks and credit unions, to have the regulations changed.

John O’Connell, General Secretary of the FSU, said the union’s members were very concerned that they were being treated differently to any other retail staff.

“Concerns increased when the new variant of Covid-19 was identified and the virus became more transmissible,” he said.

The new regulations come into force with immediate effect.

“This is a sensible move which can help alleviate some of anxieties expressed by staff. We would urge all customers to abide by the new regulations and help keep themselves and workers safe,” Mr O’Connell stated.

He said the rationale not to include these three financial institutions to the initial regulations seems to have been security-based.

But he said that given a lot of financial institutions now have vastly improved their security measures, FSU members are not as concerned about security.

Their concerns around masks were heightened once the new variants of the virus began to emerge.

Brian Hayes, the chief executive of BPFI said, the union and its member banks very much welcome the decision by Government to amend the regulation to make mask wearing mandatory in banks.

“The safety of customers and staff has been a top priority since March and today’s announcement is extremely helpful as we continue to provide essential services nationwide,” Mr Hayes said.

Meanwhile, Labour’s Finance spokesperson Ged Nash welcomed today’s decision to make the wearing of face coverings mandatory in financial institutions.

“Belatedly, common sense has prevailed and this will come as a relief for customer-facing staff, customers themselves and the Financial Services Union who have campaigned for this simple but important workplace health and safety measure to be introduced in law,” Mr Nash said.

March Prize Draw

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Our next Members Prize Draw takes place on Tuesday March 30th.

The Prize Draw is our members’ chance to win a brand new car every quarter. All members over 18 can enter the draw for €16 per year – at a charge of €4 per quarter.

How to enter:

In order to participate in the draw we need your written authorisation (as per the car draw entry form) to deduct the quarterly fee from your Credit Union account. You will then be entered into our quarterly draw from the month you return the authorisation form on a pro rata basis.

The total cost for 1 year to enter the draw is €16 and no commissions or fees are charged by Ballinasloe Credit Union Ltd. on this draw.

To be in with a chance of winning, simply call into our office today and ask one of our staff about joining the car draw.

New Mobile App

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We here at Ballinasloe Credit Union are delighted to announce that today, we are launching our new branded app, so that you can bank on the go, from your pocket.

It’s fast, simple and secure allowing you to stay on top of your banking – when it suits you.

If you have an Android or Apple smartphone simply download our smartphone app ‘Ballinasloe Credit Union’ from iTunes or the Google Play Store.

ANDROID:
APPLE:

The Ballinasloe Credit Union app gives you the ability to:

• Log in via your Fingerprint!
• Apply for a loan, upload loan documentation without the need to visit the office
• Access your accounts from anywhere 24×7.
• Transfer funds to different accounts internally and externally.
• View all your account balances.
• Scroll quickly through your transaction history.
• Upload Documents directly to BCU as required

Dont, delay, download the Ballinasloe Credit Union APP today!!!

6 in a row!

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Credit Unions win the Best Customer Experience Award for an unparalleled sixth consecutive year

For the sixth consecutive year, Credit unions have claimed pole position for the best customer experience in Ireland at the official CXi awards announced earlier this week. Credit unions have strengthened their reputation as Ireland’s undisputed CX champions by not just taking the top spot again this year, but by also extending their lead at the top of the table.

The CXi Report is published annually by the CX Company based on a survey carried out on their behalf by Amárach Research. Amárach surveyed 2,500 Irish consumers who rated their customer experiences of 151 brands across ten sectors. Credit unions were deemed the overall winners with the highest scores across the six pillars of Customer Experience – Personalisation, Integrity, Expectations, Time & Effort, Empathy and Resolution.

Credit unions also topped the poll for best financial brand and the best brand for loyalty.

Speaking after today’s announcement, ILCU Head of Communications, Paul Bailey said: “In what has been an unprecedented year, we are extremely proud of this unparalleled achievement. To achieve the overall award for the sixth consecutive year is testament to every credit union across the country and to all of the frontline staff and volunteers who have exceeded their members experience and expectations despite the challenges posed by the COVID-19 pandemic. Credit unions are an essential service and have stayed open during this pandemic and will continue to do so under the new Level 5 restrictions announced by the Government last night. They have adapted their services and will continue to go above and beyond for their members. To also get the top spots for best brand in financial sector and best brand for loyalty really rings true that credit unions are the best in class. Credit unions will continue to put the needs of their members at the heart of everything they  do as they aim for the magnificent seven next year.” 
Michael Killeen, Chairman of the CX Company, speaking at today’s award ceremony said, “Once again I have to congratulate Irish credit unions for their consistently high performance not only for winning for the sixth year in a row but for also widening the gap between themselves and the rest of the competition. This is a phenomenal achievement and really sets the gold standard for other Irish and global companies to emulate. The credit unions continue to set world records which I have no doubt is primarily down to their member or customer-centric approach. Other companies take note!” 

New Website

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Ballinasloe Credit Union are pleased to announce the launch of our new website. There is plenty of information about our products and services.

Art Competition 2020

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The Credit Union Art Competition 2020 has landed!

This year’s theme is “Imagine More”, encouraging entrants to think past the current situation and imagine. Imagine More is influenced by the creative role art plays in Irish society and encourages participants to unlock their imagination and look at how art inspires us and our communities. Despite the current challenges, art has kept people from all walks of life connected and this year’s theme encourages participants to express this connectivity on paper or canvass.

Art has always been a huge part of Irish life and the Credit Union Art Competition, now in its 37th year, is dedicated to supporting and developing the arts in Irish society. Promoting and encouraging involvement in the arts across communities is an important message we want to spread. Art plays a critical role in enriching the lives of everyone and is central to sustaining, and increasing connections. Entrants are urged to reflect on the crucial role that the arts play in Irish society and how they help bind communities.

There are no age limits to the competition and it is open to children aged seven years and under right through to anyone aged 18 years and over.

Winners at local level will go on to a regional level, and regional winners will progress to the national awards ceremony in February 2021.

Entry forms are available from the Ballinasloe Credit Union office or by clicking below to download a form.

Download Form: 2020 Art Competition Entry Form

Download Procedures Manual: 2020 Art Competition Procedures Manual

Schools Quiz Winners 2020

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The Ballinasloe Credit Union School Quiz for 2020 took place on January 31st in Scoil An Chroi Naofa School Hall.

The winners were:

Under 11 – Competition A

  • 1st Place – Cappataggle NS – Conal Nolan, Aaron Treacy, Ronan Lawless, Shiona Bowes and Shane Dervan.
  • 2nd Place – Scoil ui Cheithearnaigh – Adam O’Muiri, Fiona Zancanaro, Conor O’Neachtain, Clodagh Ni Fhloinn and Rachel Walker.
  • 3rd Place – Catherines Aughrim – Senan O’Hara, Isabelle Costello, Shona Mannion, Luke Bookless and Denise Connolly.

Under 13 – Competition B

  • 1st Place – Creagh NS – Adam Doran, Vivienne Naughton, Anna Mai Dolan, Sulaiman Shahid and Aine Bleahene.
  • 2nd Place – St Gabriels Kilconnell – Arya Treacy, Fionn Campbell, Patrick Kenny, Annalisa Cleary and William Mulkerins.
  • 3rd Place Creagh NS – Evan Mc Keown, Roger Punnelipparambil, Cormac Murphy, Eabha Hardiman and Aine Bleahene.

 

Many thanks to all the parents and children for attending the quiz. The winning team in each category will now represent Ballinasloe CU in the Chapter Final later this month.

Thanks to Scoil An Chroi Naofa for the use of their excellent facilities & hospitality. Congratulations to all our winning teams who are photographed below receiving their prizes from Ballinasloe Credit Union’s Shane McNeill and Adrian Ahern.

We hope all who participated enjoyed the event and we look forward to doing it all again next year.

Ballinasloe Credit Union (Our Lady of Lourdes) Limited
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